1. Introduction

At Multimet (“we,” “us,” “our”), we take your privacy seriously. We are committed to protecting and respecting your personal data and adhering strictly to applicable European Union regulations, including the General Data Protection Regulation (GDPR).

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our online services.

By using our website https://multimetironoxide.com/, you consent to the terms of this Privacy Policy.

2. Information We Collect

We may collect information from you when you visit our website or interact with us. The types of information include:

• Personal Information:

• Name

• Company Name

• Contact information (email, phone number, company address)

• Position/title within the company

• Any other details voluntarily submitted (e.g., inquiries, messages via contact forms).

• Automatically Collected Information:

• IP address and geolocation (approximate)

• Browser type and version

• Operating system and device information

• Website usage data (visited pages, time spent, clicks, etc.)

3. How We Use Your Information

We may use the collected information to:

• Provide our products and services, process inquiries, and respond to requests.

• Deliver personalized support and improve customer service.

• Improve website usability and optimize our product offering.

• Provide targeted marketing materials relevant to your business interests (if consented).

• Comply with applicable laws and regulations.

• Prevent fraud, ensure security, and protect our business operations.

4. Legal Basis for Processing

We process your personal data based on:

• Your explicit consent, where required by law.

• Contractual obligations to provide requested products/services.

• Our legitimate interest in improving products, services, or website user experience.

• Compliance with legal obligations applicable to our operations.

5. Data Sharing & Third-Party Services

We may share your data with third parties only under these circumstances:

• Service providers (hosting providers, email marketing services, CRM providers) who maintain data confidentiality agreements with us.

• Regulatory authorities, if required by law.

• Professional advisors, such as legal or financial consultants.

We do not sell your data to third parties under any circumstances.

6. Data Security

We implement appropriate security measures to protect your personal data, including:

• SSL encryption on our website.

• Secure hosting environments and controlled database access.

• Regular review and improvement of our data handling practices.

Although we employ reasonable security measures, no internet-based system can be entirely secure. We encourage you to take precautions to protect your personal data online.

7. Cookies

Our website uses cookies to enhance your experience, understand your usage patterns, and provide targeted advertisements.

• Essential Cookies: Necessary for basic website functionality.

• Analytical Cookies: Allow analysis of user interactions to improve our site (e.g., Google Analytics).

• Marketing Cookies: Facilitate targeted marketing efforts, allowing us to show relevant content.

You can adjust your cookie preferences at any time via your browser settings.

7. Your Data Rights

You have the right to:

• Access your personal data and receive a copy.

• Request rectification or correction of inaccurate or incomplete data.

• Request deletion (right to be forgotten).

• Restrict or object to processing.

• Data portability requests.

• Withdraw consent at any time.

To exercise these rights, please contact us via email: [accounts@multimetironoxide.com].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as legally required. After this period, we securely delete or anonymize your data.

8. International Data Transfers

Your data is primarily stored and processed within the European Union. Should we transfer data outside the EU, we ensure adequate safeguards, such as using GDPR-compliant service providers or data transfer mechanisms approved by the European Commission.

9. Changes to this Policy

We may periodically update this policy. Any changes will be clearly communicated by updating the “Last Updated” date at the top of this page. We encourage regular review to stay informed of any changes.

10. Third-Party Websites

Our site may link to third-party websites or resources. We are not responsible for the content, privacy practices, or security policies of any third-party sites linked to from our website. Users are encouraged to review the policies of third-party websites independently.

11. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors under 16 years of age. If we discover such information has been inadvertently collected, we will promptly delete it.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Company Name: Multimet SC Sp. z o.o.

• Address: Kazebie 62, Dabrowa Gornicza, woj. Slaskie, 42-530 Poland

• Phone: +447738034554

• Email: accounts@multimetironoxide.com